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Ready for a
challenge? Take the Appropriate Workplace Behavior Quiz and see
how savvy you are about effective behavior at work. Write down the
answers on a page of paper and then click on the answer link to
see how you did.
Appropriate
Workplace Behavior Quiz
1. Yuri Anders
and Elsa Engle are new employees who have just come to the United
States from Sweden. Already, Yuri is famous for his "Swedish"
jokes, some of which are slightly off-color. Elsa tries to be a
good sport, but she quickly tires of Yuri making fun of her native
country. When she hints around for Yuri to knock it off, he tells
her, "Hey, lighten up. I'm making fun of myself. If I'm a Swede
and don't mind Swedish jokes, neither should you." Yuri's behavior
is:
a. illegal
b. inappropriate
c. okay, since
he making fun of his own cultural background
d. effective,
since he is showing his new colleagues that he has a sense of
humor
2. Dr. Jonathan
Feelgood is a new sports psychologist at a wellness facility. He
describes himself as a "touchy, feely psychologist" who
frequently touches other employees. His supervisor, Dr. Wimpy, questions
his behavior; Dr. Feelgood argues that no one has ever complained
about it and that, in fact, a few of his clients have said his touching
is therapeutic. Dr. Wimpy lets it go. Should an employee sue:
a. harassment
may be charged, but it can never be proven
b. the fact
that some employees have appreciated Dr. Analyist's "therapeutic
touch" will be a valid defense
c. there are
no grounds for harassment claims
d. Drs. Wimpy
and Feelgood can be found personally liable, as can the wellness
facility
3. Elena is
John's supervisor. Due to a stringent deadline, Elena and John have
had to work closely over the past three months and they have gradually
developed romantic feelings for each other. They start dating. However,
when word gets back to human resources, the Director is concerned
about the impact this could have on work. His number one concern
is likely to be:
a. perception
of favoritism on the part of other employees
b. possibility
of retaliation if the relationship ends
c. conflict
of interest between job responsibilities and personal feelings
d. John and
Elena will show affection toward each other at work
4. What would
be a reasonable course of action for the Director?
a. advise
them to discontinue the romantic relationship
b. have John
report to another supervisor
c. have a
group meeting and reassure the employees that no favoritism will
be shown
d. mind her
own business
5. A person
who does not intend anything offensive in his or her behavior:
a. can not
sexually harass someone because the behavior must be intentional
b. can unintentionally
offend someone but will not be held liable in a courtroom
c. can be
held liable in a court of law
6. Don and Sharon
are interviewing for a new manager at a retail store. The store
is located in a "bad neighborhood" and Sharon expresses
concern about hiring a woman at the new store. What if she gets
mugged? Don also expresses concern that some of the customers might
use rough language and that might offend a female manager. Don and
Sharon's boss intervenes, saying he doesn't think gender should
be a factor in the hiring decision. Sharon and Don's behavior is
an example of:
a. appropriate
workplace behavior -- she's concerned about her manager's safety
b. inappropriate
workplace behavior -- she's making assumptions based on gender
c. sexual
harassment -- interviewees are being harassed based on gender
d. sex discrimination
-- hiring decisions are based on gender
7. Computer
programmers are often hunched over a computer all day, so a group
of them decide to give each other backrubs at the end of the day.
Both male and female computer programmers participate and everyone
seems to enjoy it. In the course of the back rubs, some one starts
kidding around and making sexual jokes; for example, one of the
programmers jokingly says "this isn't the only thing I'd like
to rub." When one employee complains about the teasing "going
over the line," the other employees tell her she shouldn't
have participated if it was going to bother her and tell her she
is certainly free to stop now. This reaction to the employee's complaint
is:
a. appropriate
since the complaining employee was a willing participant in the
backrubs
b. a good
defense since they gave her an option to avoid offensive behavior
c. legally
risky for the back-rubbing employees and the company
d. sexual
harassment
8. Ross just
got an e-mail at work from a colleague in France. It contained the
funniest sexual cartoon he has ever seen and he wants to pass it
along to his good friend and coworker, Randy, whom he knows will
think it is funny, too. Unfortunately, Randy makes a mistake and
forwards the e-mail to all company employees. Randy:
a. has unintentionally
put himself and the company at legal risk
b. should
apologize to employees and ask them to delete the cartoon immediately
c. is a victim
of cultural differences
d. a and b
9. Karen and
Rick are company managers who dated for six months. When Rick breaks
up with Karen, she is devastated and determined to win Rick back.
She frequently stops by his desk at work to ask him to get together
and "talk" about the relationship, she leaves letters
reminding him or the good times they have had, and, the other day,
she was so upset she interrupted his meeting with a customer. Rick
has often told Karen that he wants to have a good relationship with
her but that, alas, his romantic feelings have died. Karen's behavior
could be:
a. annoying
to Rick and other employees
b. inappropriate
but since Rick welcomed her advances at one time, not sexual harassment
c. sexual
harassment
d. appropriate
-- Karen knows what she wants and is determined to get it
10. Andrea works
on the factory line at company X. Andrea considers herself to be
pretty tough; she's been around the block a few times and is confident
that she can speak up and take care of herself. However, several
of her coworkers are from a country that values respecting authority.
It bothers her that her line manager often takes advantage of their
quiet demeanor, teases them in a sexual manner, and says things
to intentionally embarrass them when he is stressed. She doesn't
know what to do, though, since he doesn't do those things to her.
What is happening to Andrea could be considered:
a. none if
her business
b. third party
sexual harassment
c. a stressful
work situation that impacts Andrea's work performance
d. the inevitable
consequences of a tough boss
e. b and c
11. Steven is
a manager in an accounting firm. The April 15th deadline is looming
and his staff is becoming increasingly stressed. To relieve stress,
he hands out t-shirts designating his group the "tornado team"
and spends the staff meeting brainstorming with his group about
ways they can improve morale and get through these turbulent times.
Steven's behavior is an example of:
a. inappropriate
workplace behavior -- Steven should be filling out tax returns
instead of telling jokes at work
b. appropriate
workplace behavior -- he's using humor that is stress-relieving,
work-related and inclusive of everyone
c. sexual
harassment -- everyone knows tornado is a sexy word
d. discrimination
-- hurricanes are being left out
12. Yu Li is
a new employee at company X. His manager, Sharon, wants to help
him feel at home at the company and invites him to accompany her
family for Sunday church services. She also wants to show Yu Li
how important her religious beliefs are to her and to introduce
him to the Christian religion. Yu Li accepts because he does not
want to cause his manager to "lose face" by declining
her invitation but he is uncomfortable with a religion that is so
different from his. Sharon, encouraged by Yu Li's attendance at
her church, begins to regularly minister to Yu Li and gives him
a Bible after his performance review. Sharon's behavior is an example
of:
a. inappropriate
workplace behavior -- need to keep religion and work separate
b. religious
discrimination -- Yu Li is being discriminated against because
of his religion
c. appropriate
workplace behavior -- Yu Li seemed interested in Sharon's religion
and she's cueing off of his behavior
d. sexual
harassment -- managers should not socialize with employees outside
of work
13. John is
a savvy engineer who has been to several harassment prevention workshops.
When his group goes to happy hour together and he wants to tell
a sexual joke, he always prefaces it with "I hope no one is
offended by this . . ." and warns that he's about to tell a
racy joke. His approach:
a. is a good
way to prevent against unintentionally offending someone
b. is unnecessary
since he's talking off hours
c. has a good
intent but no cigar
d. a and b
14. Pierre just
came from France to work for a multinational company in the U.S.
He keeps in touch with his French colleagues and frequently gets
e-mails with sexual cartoons and/or jokes from them. He passes them
along to other French colleagues as well as other employees whom
he feels have a good sense of humor. If Pierre were to get sued:
a. there is
a sixty day leniency cause in the law for expatriates so, while
he might hurt someone feelings or offend someone, he can't be
sued
b. from the
day a person enters the U.S., he or she is held accountable for
U.S. law
c. no matter
how long a person has been in the U.S., cultural background is
taken into account in a legal situation
15. The number
one reason most individuals file harassment or discrimination complaints
is:
a. money
b. revenge
c. to cover
up their poor work performance
d. none of
the above
Click her for answers to the quiz.
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